For physiotherapists
A course of treatment is ten sessions, not an appointment
Nobody gets better by coming once. The problem is not that patients book: it is that they book the first and drop out at the third. Here the whole course goes in the diary in one sitting, and a reminder goes out before every session.
Free for 30 days, no card. Then USD 25 a month, flat. It never renews on its own.
- Typical length
- 30–60 min
- Booking window
- 60 days
- Free trial
- 30 days
Four patients mid-course, each with the rest of their series already booked.
What breaks a course of treatment
Not one of the three is clinical.
Session three
The patient starts well, misses once, and never books again. The course did not stop because of pain: it stopped because the next session was not in the diary.
Booking the same thing ten times
If every session needs a message, half the sessions never get asked for. The whole plan should be booked on day one.
The ten o’clock hole
A patient who calls off at seven in the morning leaves you a single hour stranded in the middle, and at that hour there is nobody left to offer it to.
What holds a course together
First the things that get the patient as far as session ten.
Your week goes in once
Monday to Friday, 8 to 12, is one line per day rather than two hundred appointments typed by hand. The app projects it across the coming weeks and the hours sit there, ready to be taken.
The whole course, booked on day one
How many appointments a patient may book with you is yours to set. Raise it to ten and the full plan is in the diary from the first assessment, with dates and times, instead of depending on anyone remembering. Bear in mind that the cap counts sessions already done as well: for a long course, leave it high or leave it off.
An email before every session
It goes out by itself the day before, for each session in the series. It is the cheapest thing there is against the skipped session, which is the one that never gets made up.
Thirty-minute sessions, sixty-minute assessments
Each window you publish is one appointment at the length you gave it, so the first assessment can run an hour and the sessions half of that, without touching a global setting.
The hour that frees up in the morning
Patients who wanted that day are already on the list. When somebody cancels, the freed slot goes out by email and fills without you ringing anybody.
The first thing we are asked
“Can they book all ten sessions at once?”
Yes. You set how many appointments a patient may book with you: leave it at ten and they take all ten sessions in one sitting, with the dates and times chosen. The app offers up to two months ahead, which covers a twice-a-week plan. Watch the number, because it does not come down on its own: the cap counts the sessions already done alongside the ones still to come, and only a cancellation frees a place.
How it works
Three steps, and the middle one is no longer yours.
- 1
Your dashboard
Publish your hours
Set your week once: which days you work and at what hours, how long an appointment lasts and the break you want between them, and your hours are split into times clients can book. Services can each have their own length. Then add the one-off dates and the days you are closed.
- 2
What your client sees
Your clients book themselves
At any hour, from their own account. They pick a slot that is open and the booking is taken then and there, with the day and the time in their own list. Two people cannot end up with the same slot: the database refuses the second booking outright, rather than leaving you to catch it afterwards.
- 3
Your dashboard
You collect the deposit and the calendar fills
If you ask for a deposit, the client transfers the money and uploads the receipt, and the deposit is settled once you approve it from your dashboard. A reminder goes out the day before and, if someone cancels, the waitlist hears about it by email.
One plan, no surprises
Start with a 30-day free trial. Subscribe when it ends, or do not: nothing is charged automatically.
Free trial
The whole product, for a month.
Free30 days
- Every feature, nothing held back
- No card to get started
- It ends and nothing is charged
Premium
RecommendedFor professionals taking bookings every week.
USD25per month
- Unlimited appointments and clients
- Deposits by bank transfer, with a receipt
- Reminders, waitlist and site widget
- It never renews on its own: you pay for the month you want
Common questions
What people ask before they start.
Can I book the patient’s ten sessions myself?
They book them, on the days that suit them, and you set the cap on how many appointments one person may book with you. The only thing you enter by hand is somebody who turns up without booking, and that is filed against the clock rather than for a future date. It is deliberate: a plan the patient chose is a plan the patient turns up for.
Twice a week for two months — does that fit?
Just about. Bookings open two months ahead, which is eight and a half weeks, so twice a week for two months fits in one sitting. Six months does not: that gets booked in stages, the first eight weeks now and the rest as the window moves forward.
If the patient cancels Thursday, do the other nine sessions go with it?
No. Each session is its own appointment: Thursday is cancelled and the other nine stay where they were. If nobody is on the waiting list for that day, the hour goes back on the public list immediately; if somebody is, the email goes out first and the hour is held for them for half an hour, and they will probably take it before you notice.
Do my clients need an account?
That is up to you. Switch guest booking on — it arrives switched off — and a name and an email are enough: no account, no password, the booking is confirmed by email, and that same link is how they cancel. Leave it off and the client creates an account with a confirmed email address, and in exchange sees all their bookings in one place and cancels the ones they cannot make. Either way, they get the reminder by email the day before.
How do deposits work?
You decide whether to ask for a deposit, how much, and in which currency, and you write the transfer instructions your clients see. They transfer the money and upload the receipt; you look at it and approve or reject it from your dashboard. Until you approve it, the receipt shows as pending.
What happens when someone cancels?
Your dashboard updates without a reload. If nobody is waiting on that day, the slot goes back on the public list immediately. If people are queued, the freed slot is emailed to the first few of them and held for half an hour: for that stretch it is offered to nobody else, and the first of them to take it keeps it. If none of them does, it goes back on the public list.
Can I plug it into my website or my calendar?
Yes. There is a widget to paste into your page, so clients book without leaving your site, and an ICS feed you subscribe to from Google Calendar, Outlook or your phone. The feed is read-only: appointments flow into your calendar, but what you put in Google does not block hours here.
Does it work if I also see people without a booking?
Yes. Whoever turns up unbooked you enter by hand, with a name and no account, and they are filed at the time they arrived. And if you want air between two appointments, set a break between appointments in your schedule, and those minutes never reach whoever is booking.
How much does it cost?
The first 30 days are free, with everything included and no card. After that it is a flat monthly subscription: the same price whether you take ten appointments or two hundred, with no commission per booking or per deposit. If you decide not to continue, nothing is charged and your data stays where it is.
Put one week in and watch
Ten minutes of setup and your first patient books their own ten sessions. No card required.
Free for 30 days, no card. Then USD 25 a month, flat. It never renews on its own.